Terms & Conditions

Terms and Conditions for E-PaymentNon Refundable Processing Fee for Haj - 2023



The e-payment facility is being provided to the intending Pilgrims by one of the modes of payment (viz. Net Banking / IMPS, Credit Card, Debit Card, UPI and QR Code).


An amount of Rs.300/- per applicant is chargeable as Processing Fee. In terms of Guidelines for Haj – 2023, the Processing Fee is non-refundable.


The USER means a person using the facility of e-payment for making payments of non-refundable Processing Fee.


The SERVICE PROVIDER means the agency namely “Atom Technologies Limited” engaged through the Union Bank of India for providing this facility.


The User must read and agree to the Terms and Conditions before using the e-payment facility. Using the e-payment facility on this website / mobile app indicates that the User has accepted the terms & conditions. If the User does not accept the Terms and Conditions, he/she should not use this facility.




For e-payment transactions relating to non-refundable Processing Fee, the Passport Number of the User shall be the identifier.


Haj Committee of India reserves the right at all times to disclose any information pertaining to the User / transaction as it deems necessary to satisfy any applicable law, regulation, legal process or Governmental request.


Haj Committee of India will accept e-payment for the approved/empanelled banks of the service provider. No card other than those issued in India shall be used for making e-payments.


When making any e-payment(s), the User will be redirected to the Service Provider’s page who will redirect the User to the other website(s) maintained by third party (ies) (the “non-Haj Committee of India website(s)”). Haj Committee of India is not responsible for any transactions on such website(s). It shall have no liability for and disclaims all warranties whatsoever, expressed or implied, related to the non-Haj Committee of India website, including, without limitation, any warranties related to performance, security, stability or non-infringement of the title of the non-Haj Committee of India website(s) and website content or any controls downloaded from the non-Haj Committee of India website.


The User shall provide details pertaining to KYC, as per the requirement of the Bank / Service Provider.


The Haj Committee of India may at any time modify the Terms and Conditions at its discretion without any prior notice to the User. Such modified Terms and Conditions shall be applicable with immediate effect.


The User shall indemnify and hold harmless Haj Committee of India, its Members, Officers, Employees and Service Provider from any claim, demand actions or costs (including lawyer’s fees and legal expenses) arising as a result of any claims made by any third party or any penalty imposed due to or arising out of breach of these Terms and Conditions or violations of any laws, rules or regulations or the rights of the third party, by the User.


Haj Committee of India reserves the right at any time and / or from time to time, without giving or being required to give any reason or prior notice modify or discontinue, temporarily or permanently, the access to this facility and remove and discard the contents.



A transaction can be considered to be successful only after generation of receipt. In case the receipt is not generated due to any reasons, then the User needs to re-initiate the payment.



Refund shall be admissible in case of “Failed Transaction” only. Such refunds shall be paid suomotu by the Bank within 14 working days to the source from which the payment was made.

“Failed Transaction” means a transaction by which the User’s account is debited but the Receipt is not generated on the website of the Haj Committee of India.



The following transaction charges shall be payable by the User for availing this e-payment facility:

Debit Card (for transaction below Rs.1,000/-) 0.25% per transaction
Debit Card (for transaction below Rs.1,000/- to Rs.2,000/- ) 0.50% per transaction
Debit Card (for transaction above Rs.2,000/-) 1.00% per transaction
Credit Card 1.10% per transaction
Net Banking Flat Rs.10/- per transaction
UPI and QR Code No Charges
Note : Applicable Taxes Extra




Haj Committee of India shall not be responsible or liable at any time for any loss / damage caused by reason such as any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of or use of information contained on this section of website.


In any case, liability of Haj Committee of India to the User in all events under any applicable law whatsoever for all loss or damage arising out of use of this facility shall be limited to the value of the amount the User had paid to Haj Committee of India by use of this facility.



Any dispute arising out of use of this facility will be governed by the laws of India and subject to the jurisdiction of the Courts located in Mumbai.



In case of any issues / problems, the User may contact or write to HCoI on the following email addresses:

E-mail : account.hci@gov.in | compcell.hci@gov.in